Privacy Policy

Privacy Information

Kerry Alleyne – Cognitive Behavioural Psychotherapist and EMDR Therapist

resilientmindtherapies@gmail.com

ICO Registration Number: ZB623255

Resilient Mind Therapies is a trading name for Kerry Alleyne who is registered as a Data Controller with the Information Commissioners Office (ICO). This Privacy Information was last updated on 14th April 2025. 

The personal data collected about you

Personal data collected, used, stored and transferred may include:

• Identity Data including forenames and last name.
• Contact Data including home address, email address and telephone number.
• Technical Data including internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices used to access our website.
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How is your personal data collected?

Personal data is collected during your direct and technical interaction with our website and web enquiry form.

How is your personal data used?

• To facilitate access to our website, processing Technical Data (Legitimate Interest for the provision of administration and IT services) 
• To contact you in response to a website enquiry, processing Identity and Contact Data (Consent)
• To administer and protect our website (including troubleshooting, system maintenance and support) processing Identity, Contact and Technical Data (Legitimate Interest for the provision of administration and IT services)
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Who your personal data is shared with

We may share your data with external specialist IT system providers to deliver our service to you, specifically to host, support and maintain this website.

How long is your personal data retained?

Enquiry and therapy treatment records are kept for 7 years from the data when you are discharged or from the date of the last therapy session or initial contact if the enquiry did not proceed to therapy.

Your legal rights regarding your personal data

• Request access to your personal data. 
• Request correction of the personal data.
• Request erasure of your personal data 
• Object to processing of your personal data where we are relying on a legitimate interest 
• Request restriction of processing of your personal data. 
• Request the transfer of your personal data to you or to a third party. 
• Withdraw consent at any time where we are relying on consent to process your personal data. 
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Questions

If you have any questions or complaints relating to how your personal data is used, or if you wish to exercise any of your rights regarding your personal data, please contact resilientmindtherapies@gmail.com. 

If you are not satisfied with the response to your enquiry, you have the right to complain to the Information Commissioner’s Office (www.ico.org.uk), who is the regulator for data protection in the United Kingdom.